Terms & Conditions – Rufaida Pharmacy
Welcome to Rufaida Pharmacy. By accessing and using our website (www.rufaidapharmacy.ae), you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
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This website is owned and operated by Rufaida Pharmacy, UAE.
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By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
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We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
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All products listed are subject to availability.
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Images on the website are for illustration purposes only; actual packaging may vary.
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Prescription medicines will only be dispensed upon presenting a valid prescription as required by UAE law.
3. Orders & Payments
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Orders can be placed online through our secure checkout system.
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We accept major debit/credit cards and other payment methods listed on the website.
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Prices are shown in AED and are inclusive of applicable VAT.
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We reserve the right to refuse or cancel any order in case of pricing errors, stock issues, or suspected fraud.
4. Delivery & Shipping
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We provide delivery across the UAE. Delivery timelines and charges are displayed at checkout.
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Delays may occur due to unforeseen circumstances (e.g., courier issues, public holidays).
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Customers are responsible for providing accurate delivery details.
5. Returns & Refunds
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Non-prescription products may be returned within 7 days if unopened, unused, and in original packaging.
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Prescription medicines cannot be returned or exchanged, as per UAE health regulations.
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Refunds will be processed within 7–14 working days after approval.
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For detailed policy, please see our [Refund Policy].
6. Use of Website
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You agree not to misuse the website, including attempting unauthorized access or interfering with its functionality.
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All content (text, images, logos) is the property of Rufaida Pharmacy and may not be copied without permission.
7. Medical Disclaimer
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Information on this website is for general knowledge only and should not replace medical advice from a licensed healthcare professional.
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Always consult a doctor before starting or changing any medication.
8. Privacy
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We value your privacy. Please read our full [Privacy Policy] for details on how we collect, use, and protect your data.
9. Governing Law
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These terms are governed by the laws of the United Arab Emirates.
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Any disputes will be subject to the jurisdiction of the UAE courts.
10. Contact Us
If you have questions about these Terms & Conditions, please contact us:
📧 info@rufaidapharmacy.ae
📞 037633888
